Refund Policy
At League Wear Hub, we strive to provide you with high-quality sports jerseys and excellent customer service. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of the delivery date for a refund or exchange, subject to the conditions below.
Return Conditions:
- The item must be unused, unwashed, unworn, and in its original condition, without affecting secondary resale.
- All original tags, labels, and packaging must be intact and included. Items returned with missing tags or signs of wear will be refused.
- Personalized or customized jerseys (including any printing of names, numbers, or patches) are final sale and cannot be returned or exchanged, unless there is a manufacturing defect or error on our part.
- Damage caused by improper washing, maintenance, or regular wear and tear does not qualify for a return or refund.
- For non-personalized items, if the return conditions are not fully met, we reserve the right to issue a partial refund or reject the return.
Return Process:
- You must contact our customer service team at jerseyhelp@hotmail.com to initiate a return and receive official return instructions before sending anything back. Unannounced packages will not be accepted.
- Securely package the item with all original materials and include a note stating your order number and whether you prefer a refund or exchange.
- Ship the package to the address provided by our team. Return shipping costs are the responsibility of the customer, unless the return is due to an error or defect on our part.
Refunds & Processing:
- Once your returned item is received and inspected (typically within 3–5 business days), we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 3–5 business days. Please note that banking processing times may vary.
- Original shipping charges and any expedited shipping fees are non-refundable.
Exchanges:
- Exchanges are subject to product availability. If the requested replacement item is out of stock, we will issue a store refund instead.
- Customers are responsible for return shipping costs for size exchanges, unless the exchange is due to our shipping error.
For any questions regarding returns or refunds, please contact us at: jerseyhelp@hotmail.com.
